Crest & Key is building an edited catalog for distinctive independent hotels, inns, lodges and restaurants. We're looking for a small number of suppliers whose products earn their place, and stay there.
Most independent properties make five-figure product decisions between a VIP check-in and a broken walk-in cooler, with no buyer and no spec library. We edit the market down to what earns its place, so the robe and the patio chair are chosen as carefully as the property itself.
Crest & Key was founded by an operator with more than 15 years in the hospitality industry. Every supplier works directly with our founder, from first conversation to every order.
Shop is the foundation of Crest & Key. Every product we list there sets the standard for everything else we do. When a property asks us for a recommendation or hands us a project, we start from the same catalog. A listing with us is where a long partnership begins.
"I know what I need."
An edited online catalog for operators buying one item or several thousand dollars at a time. Your products, presented with their real specs and our Operator's Note.
"Help me choose well."
Personal recommendations and recurring supply accounts, drawn first from the Shop catalog.
"Help me get this right."
Refreshes and openings specified room by room, built on the same products and suppliers.
We carry fewer products, chosen harder. Every item is reviewed against its specifications and supplier data before it's listed. We look for four things.
Built for hospitality use and laundering. Fiber, weight and construction stated plainly, with the manufacturer's rated commercial wash cycles where they apply.
Core lines that will still be available next year, with consistent color and dye lots, so a property can replace like for like.
Complete spec sheets, care instructions, certifications, warranty terms, case packs and accurate lead times. We publish what you give us, so it has to be right.
Products that look right on day one and won't date a property in three years. Quiet, well made and easy to live with.
How your product appears
Operator's NoteA light robe that dries fast and folds small, which matters with outsourced laundry. Best for warm-climate inns and spa-forward boutique hotels.
| Material | 100% cotton waffle weave |
| Weight | 280 GSM |
| Rated wash cycles | 150, per manufacturer |
| Sizes | S/M, L/XL |
| Lead time | 10 business days, ships from supplier |
| Reorder continuity | Core line |
Sample listing. Figures are illustrative.
We're building our launch catalog now and welcome suppliers in each of these categories.
Sheeting, towels, robes, duvets, pillows and bath linens.
Bath amenities, dispensers, slippers and in-room comforts.
Lighting, luggage racks, hair dryers, safes and in-room hardware.
Carts, caddies, linen storage and back-of-house essentials.
Guestroom and lounge seating, case goods and occasional pieces.
Loungers, terrace dining, shade and performance fabrics.
A simple drop-ship partnership. You make and ship. We choose, present and look after the property.
Share your line sheet, spec sheets, trade pricing, minimums and lead times.
We review each product against its specifications and supplier data. We may ask for samples or more detail.
We write the Operator's Note and spec block, and set your product in the catalog to our photography standard.
You ship directly to the property. We send a Crest & Key insert card and order email, and stay the property's point of contact.
Fair, specific and written down. We'd rather say it plainly now than discover a mismatch after the first order.